I get it. You have questions. Let's get them answered! If you don't see your question below, feel free to email me and I'm happy to answer it!

Order Questions

Do you offer a gift wrapping service or personalized messages?

We do not offer gift wrapping, but on items that are stocked and shipped from our TN headquarters, we would be happy to include a personalized message. Just add your note in the order comments at checkout.

Can I change my order or shipping method?

Maybe. Maybe not. It depends what stage of production your item(s) are in. Email me and let me check for you. We'll do our best to accommodate requests.

Do you sell gift cards?

Yes! Click here to purchase e-Gift Cards! Once purchased, you will receive an email with all the information you need. You may then forward the gift card to your recipient of choice.

Why does it take a week or more to ship some items?

Our non-stocked products are manufactured when you place an order. They are made just for you. And that takes some time. We are always looking for ways to ship faster.

Do you ship internationally?

Unfortunatly, not at this time. We currently sell only within the United States. In the future, we expect to operate worldwide.

Shipping Questions

When will my order ship?

Our goal is to ship all orders within 5-7 business days, usually sooner.

Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and the holidays may take additional processing time due to increased order volume. Please allow an extra 1-2 `business days for order processing. Your patience is greatly appreciated.

Do you offer expedited shipping?

Yes, but it is only available for items shipped within mainland USA. You are able to choose expedited shipping at checkout.

How do I know if my order has been shipped?

When your order has shipped, we’ll send you an email with your tracking number so you can follow its journey online. Please be sure to check your spam folder if you don’t see it.

Do you ship to PO Boxes or APO/FPO addresses?

Yes, however there is no expedited shipping option available for APO/FPO addresses. 

Is it still possible to receive my order by Christmas after the holiday shipping cutoff?

Yes, we will still try our best to get orders placed after the holiday shipping cutoff to you in time for Christmas but please note that it is not guaranteed.

Have More Questions?